Research shows that we retain between 25% to 50% of what we have heard. As leaders, we think we need to know all of the answers all of...
Tag: Emotional Intelligence
When I think back now, I’m often shocked at the things I used to say to, and about, myself. As a classic “introvert”, I tend to...
Business is about building relationships – there’s no secret there. Relationships with bosses, employees, suppliers, customers, shareholders… all part of the rich fabric that makes business work,...
As Paul handed over the award for Employee of the Month to his team-member he jokingly said “sure if we all stay here long enough, I suppose...
When I mention Emotional Intelligence to people they tend to back away slightly. “Oh, I never get emotional at work”, they tell me, “There’s no place for...
Who would have thought that black school shoes could be so complicated? “Too ugly, no heels allowed, too lame, who would make shoes like these….” Back- to-...